Overview
Connecting Arnio to Klaviyo allows Arnio to send shopper activity and buying intent signals into your Klaviyo account.
Once connected, you can use Arnio data to help power flows such as:
High-intent browse recovery
Cart and checkout recovery
Returning shopper flows
Win-back flows
Repeat purchase campaigns
Arnio does not replace Klaviyo. Arnio helps Klaviyo understand which shoppers are showing stronger buying intent.
Before you start
Make sure you have:
Access to your Arnio account
Admin access to your Klaviyo account
Your Shopify store connected to Arnio
Permission to approve integrations inside Klaviyo
We recommend connecting Shopify first before connecting Klaviyo.
Step 1: Log in to Arnio
Go to:
arnio.co
Click Login and sign in to your Arnio account.
Step 2: Go to Integrations
From your Arnio dashboard, go to:
Settings → Integrations
Then select Klaviyo.
Step 3: Connect Klaviyo
Click Connect Klaviyo.
You will be redirected to Klaviyo to approve the connection.
Step 4: Approve access in Klaviyo
Inside Klaviyo, review the requested permissions and approve the connection.
This allows Arnio to sync shopper intent events and profile properties into Klaviyo.
Step 5: Return to Arnio
Once approved, you will be redirected back to Arnio.
You should see Klaviyo marked as Connected.
Step 6: Confirm your sync is active
After Klaviyo is connected, Arnio will begin syncing eligible shopper signals based on your routing settings.
You may start seeing Arnio-related events or properties inside Klaviyo after shopper activity is detected.
What Arnio sends to Klaviyo
Arnio can send signals such as:
Shopper intent level
Last shopper action
Product or collection viewed
Returning shopper activity
Cart or checkout behavior
Recommended journey or flow type
These signals help your team send more relevant follow-ups based on where each shopper is in their buying journey.
What to do next
After connecting Klaviyo, we recommend setting up your first Arnio-powered flows:
High-Intent Browse Flow
Cart / Checkout Recovery Flow
Returning Shopper Flow
These flows help you follow up with shoppers who are showing real buying behavior but have not purchased yet.
Troubleshooting
Klaviyo is not connecting
Make sure you are logged into the correct Klaviyo account and have admin permissions.
I do not see Arnio data in Klaviyo yet
Arnio data will appear once shopper activity is tracked and eligible shoppers are routed.
My flows are not triggering
Check that:
Klaviyo is connected
Shopify is connected
Your Arnio routing settings are turned on
The shopper qualifies for routing based on your intent settings
Need help?
Contact the Arnio team if you need help connecting Klaviyo or setting up your first flow. [email protected]